Special Projects,
Feedback & Recognition
~ We appreciate you ~
Digital Virgo integration for Ivory Coast, TPay Integration for Egypt, Bizao Integration for Senegal.
These integrations went on for the longest time! It took bull-headed determination, mental endurance, daily jokes, regular offloading and re-strategising to get to the end of them. And those Arabic translations!
SPECIAL SHOUTOUT TO 🎉
Jane, Wikus, Shaun, Fay, Matt, Victor, James & Gershon for their awesome work on this project!
Stellr Vouchers to Launch on MTN Play!
MTN wanted their subscribers to be able to purchase vouchers for platforms such as Netflix and Playstation via their MTN play portal, which Hyve built for them, which would enable users to purchase digital products using these vouchers. These vouchers to launch soon!
SPECIAL SHOUTOUT TO 🎉
Mish, Jueun, Russel, Tanya & Rod for their awesome work on this project!
Dashboard V.2
The dashboard team had a good quarter with many new features being deployed, specifically to the DEP iteration of the tech. Most noteworthy of these is a complete message template moderation feature which allows MTN Partners to customise the MT's that get delivered to their subscribers.
Bianca also unofficially took on her new role as Head of UI Development last quarter, which was recently ratified. We're super happy to be expanding the team to deal with the new challenges that '22 holds for us.
SPECIAL SHOUTOUT TO 🎉
Matt, Gershon, Bianca, Andrey, Harrison, Jueun & Imtiyaaz for their awesome work on this project!
MCM V3 Rollout
MCM is continuing to modularize and deploy more integrations into our v3 tech. Domain driven architecture, having integration implementations split from each other and allowing for shared modules and flows in addition to having the ability to customize flows per integration as needed without affecting one another.
Most recently Telkom, MTN Nigeria and Airtel NG have been successfully deployed on MCM v3 which provides more flexibility and stability over v2.
We're also very excited to have Jack Grabelsky on the team to assist will integrations in '22.
SPECIAL SHOUTOUT TO 🎉
Matt, Fay, Wikus & Monica for their awesome work on this project!
EVOD Reporting for MTN DEP Dashboard Integration
The design, data and dash team have been working hard at including additional billing channels to the current DEP Dashboard reports (plus a few extra enhancements) - this was a requirement which hatched from the eVOD implementation where credit card subscriptions were introduced. We're almost there!
SPECIAL SHOUTOUT TO 🎉
Tanya, Jueun, Tatenda, Gershon, Bianca & Matt for their awesome work on this project!
IMI & H-SDP Partner Migrations to DEP
The completion of the IMI and H-SDP partner migrations to DEP was concluded in November - it was a week long CAB that ran without a hitch. The migration of Gamer+ and Lucky Draw subscriptions to DEP made a big impact on November's acquisitions and revenue, contributing an additional 4 077 841 subscriptions and an additional R16 655 679 in revenue. To add to that, and even bigger, is that revenue for December is up with an additional R42.5 Million from November, growth partially due to a full month of Huawei Gamer+ and Lucky Draw billing as well as an additional 1 Million subscriptions.
SPECIAL SHOUTOUT TO 🎉
Tanya, Rod, Chris, Darren, Francois, Ryan, Rob, Didier, Johann, Craig & Martli for their awesome work on this project!
Content & Support
When Hyve shuts down, content for our portals and text services still needs to go out, and Support emails still need to be actioned. The Hyve annual shutdown requires the creation and scheduling of articles in advance, as well as working over the leave period to keep all "real time" content and tasks going.
SPECIAL SHOUTOUT TO 🎉
Debbie, Alex, Idah, Nereesha & Scot for their awesome work on this project!
MTN NG Annual Revenue
WE smashed MTN NG annual revenue target by 152% with one month to go!! Mega congrats to the entire Hyve & MCI Team. We killed it!!! 🔥🔥🔥
SPECIAL SHOUTOUT TO 🎉
Fony, Kyle Stokes, Simon & the Design Team for their awesome work on this project!
Spin & Win Launched in December!
Martli, Fayy, Bianca and Jack put in many extra hours to get this delivered on short notice, with many changing requirements and supported it over December. To date we have had 20mil spins from 1.9mil users and 15mil recharge events. Pulled together with very little time.
SPECIAL SHOUTOUT TO 🎉
Darren, Andre, Martli, Fayy, Bianca, Jack, Alexa, Mpho &Jueun for their awesome work on this project!
↘️ Monitoring & Alerting
The entire tech team did a phenomenal job of overhauling our monitoring and alerting in just 2 weeks before going on leave in December. A special thanks to Didier and James (our new champion of the alerting) for driving this and to everyone else that put in the effort to bring it to fruition. It's a big step forward that will help us all sleep better at night, except when it doesn't 😉
SPECIAL SHOUTOUT TO 🎉
Darren, Didier, James, Johan, Brendon & Craig or all the work on our monitoring and alerts!
Airtel I-Cell Nigeria Integration
We originally integrated into Airtel with a SDP environment, then Airtel brought out a requirement where we had to integrate into them through an aggregator only. Hyve picked iCell as the aggregator. The flow is USSD NI and we took 7 services live. The old Airtel SDP environment has been shutdown.
SPECIAL SHOUTOUT TO 🎉
Jane, James, Craig, Darren, Ryan & Theunis for their awesome work on this project!
Vodacom Tanzania USSD
We launched with Vodacom Tanzania initially on their No Funds portals and limited SMS marketing. Since TZ is a very low-end market, a big portion of the base do not use data-enabled handsets. Initially, we were limited to SMS to promote the services but we’ve now introduced USSD to allow customers without internet to browse our services and subscribe to them on USSD instead of SMS. We expect this to contribute to growth there as customers generally respond to USSD much better than SMS.
SPECIAL SHOUTOUT TO 🎉
Jane, Simon & Fony for their awesome work on this project!